Rules of Engagement
- Be Kind. Treat others the way you would like to be treated. Refrain from vulgar language and encourage your fellow Trailblazers—we are all learners.
- Be Authentic. Please be yourself and engage in an authentic way. Do not pose as someone you are not. Avoid sharing other people’s ideas or content as your own—don’t plagiarize. Act in a manner online that represents the person you are offline.
- Be Respectful. Be polite, constructive and stay on topic. Ensure your interactions with fellow Trailblazers via questions & posts, groups, or private messages are relevant & personalized. We do not condone harassment in any form.
- Be Resourceful. Utilize searches: Questions, Posts, Topics, and Groups. Do search for questions or groups similar to your own before submitting a new question to the community or requesting a new group.
- Be Helpful. As you connect with other community members, join groups, follow topics, and “like” helpful questions and informative posts to cheer on your fellow trailblazers.
In using the Trailblazer Community’s Online space, you are also subject to our Salesforce Program Agreement and our Privacy Policy. In addition to the Trailblazer Community Participation Guidelines, as updated by Salesforce.
Reporting content in the Trailblazer Community
The Trailblazer Community’s Online space is a global community and you may come across content (including, but not limited to Salesforce content) that you believe falls outside of our guidelines or the Salesforce Credential and Certification Program Agreement and Code of Conduct. If you are unsure about the content, you can select the 'Report' button on a question, post, or private message, which will send an alert to the Community Moderators for review.
Additionally, if you’d like to document a specific incident or concerning behavior by a community member, you may submit an incident report
How to Report Inappropriate Content or Spam in a Post, Question, or Reply
- On a question or post, click the quick-action drop-down menu and select Report.
- Complete the form to provide context on why you feel the content was inappropriate or spam, and click Report. This will send an alert to the Community Moderator team.
- The team will then review and respond to your feedback and take action as needed.
How to Report Inappropriate Content or Spam in a Private Message (DM)
In the Messages section of the community, you can have private conversations (or DMs) with fellow Trailblazers. If you feel a message is inappropriate or is spam, follow these directions to report it.
- On the message, click the quick-action drop-down menu (
) and select Report Message. - Complete the form to provide context on why you feel the content was inappropriate or spam, and click Report. This will send an alert to the Community Moderator team.
- The team will then review and respond to your feedback.
Types of Content you may want to report
- Duplicate questions or posts: When a Trailblazer posts the same question or post in multiple groups or topics, instead of tagging groups or using multiple topics.
?? Help to reduce the noise in the Trailblazer Community. - Self-Promotion: If an individual makes a post/comment/question for the express purpose of lead generation to benefit their own company, product, or services where the content shared is off topic or does not add value.
- Spam: Any content in the form of a question or post, and even private message that looks malicious or obvious non-Salesforce related self-promotion should be reported to the Trailblazer Community Team.
- Credentialing Content: Any question or post that references current content on Salesforce Superbadges or Salesforce Certification exams, in addition to posts asking for exam dumps will be removed when reported to the Community Moderators, as they are against the Salesforce Credentialing policies.
For more information regarding the role of the Community Moderators and the Trailblazer Community Team’s role in questionable content, please read Section 4.7 of the PROGRAM TERMS FOR COMMUNITIES on the SALESFORCE.COM PROGRAM AGREEMENT.